Too Fast. And Still Not Fast Enough: AI, Client Expectations and Client Value
Six months ago, the client was not interested. The firm had proposed using AI in part of an IP matter, and the […]
AI Agent Governance: Your AI Agent Is Not an ATM
Put a card into an ATM, ask for $200, and the machine follows a tightly defined series of steps. It checks your […]
Zero Hands Went Up for Embedded: Where Scaling Stalls
On the first day of ILTACON, someone asked a room of more than 200 legal technologists where their firms were with AI. […]
The Missing Baseline: How Big Is the Problem?
A partner brings forward a problem. It is easy to recognize: the work is cumbersome, something takes too long, or a process […]
From AI Opportunity to Funded Bet: What Law Firms Are Missing
A while back, I joined an ILTA panel about chasing AI ROI. During prep, as I explained how returns could be tracked, […]
Why Law Firms Can Approve AI Pilots but Struggle to Make AI Bets
Law Firms Are Built to Spread Bets. AI Rewards Firms That Concentrate Them. For the last few years, AI progress at law […]
Start with a Personal AI Agent. Just Don’t Mistake It for Software.
In Agents: Where GenAI Value Actually Lives, Ruark Chick and Floor Blindenbach-Driessen sort agent ideas into three categories — personal, workflow, and […]
Scaling GenAI Initiatives: Why Champions Are Not Enough
Your champions are no longer experimenting. They have found useful workflows, built confidence and changed parts of how they work. In some […]
Your GenAI Strategy Does Not Need a Playbook. It Needs a Constitution.
I had not planned to spend the afternoon with Harry Truman. It was the week before the United States turned 250 — […]
The Faster Horse Problem in Legal Tech
If you’ve spent any time around legal innovation panels, you’ve heard the line. Henry Ford supposedly said that if he’d asked customers […]
Big GenAI Ideas Start Smaller Than You Think
A leadership team sits down to talk about GenAI. The ambition is there. So is the pressure. Someone has seen what a […]
Why GenAI Pilots Fail — and Why I Wrote Rise Above AI Chaos
Six years ago, I started building an innovation tool. I poured my soul into it — my earnings, my expertise, my evenings. […]