How come that we have turned something that should be valuable, rewarding and meaningful – that is, introducing new services and developing new solutions – into something stressful? Most innovation projects cause stress because the innovation process is either a black hole where everything is unclear or a bureaucratic nightmare where projects are fiercely competing […]
Are you an innovator or innovation manager in a law firm, hospital, engineering firm, consultancy, accountancy, non-profit, government or other professional service organization? Looking for information that will help you to innovate successfully? We have created two pages full of resources for respectively innovators and innovation managers.
I was intrigued, when I heard Pete Celano, the Director of Consumer Health Initiatives at the Medstar Institute for Innovation say he lost sleep over disintermediation. Honestly, I was initially clueless what he was talking about! Thanks to Google I quickly got up to speed. Disintermediation basically means cutting the middleman. Why would a director […]
Are you afraid of taxi drivers? What about their dirty cabs, the lack of clarity about the price, and their often lousy knowledge of the local roads and traffic? Why I ask? Taxi driver as a profession Being a taxi driver used to be a profession. In London for example, “taxi drivers go through stringent […]
There is a rapidly widening gap between what is technologically possible and how professionals practice their profession. This gap exists, because for each new technological advance, a high level of analysis and review is needed before lawyers, physicians, or other professionals can implement it. This prudent approach is causing a growing tension, that after 50 […]
When I coach, I am often asked, “do you think this is a good idea?”. My answer is always the same, “Does my opinion matter?”. It does not. Only your clients can tell you whether something is a good or bad idea. The process of customer discovery – to figure out what your clients need […]