In your innovation portfolio, you need many early-stage teams. Yet, onboarding such teams can be dragging on your innovation resources if you don’t have the ability to process these teams efficiently and effectively. Especially because most of these teams are destined to explore only and won’t result in the new high-value offerings you need. The […]
“How service firms outsmart tech companies” was the title of my TedX Tysons Talk. In today’s world of artificial intelligence tech companies are taking over many services. Yet, at the end of the day, when we are ill or have a serious legal or other problem, we still want a professional service provider – a […]
Every organization aspires to innovate. Or at least wants to reap the benefits: clients that come to you for your unique solutions, high-profit margins because there is more demand than you can service, and great job candidates because they want to work for you. What to incentivize to get from this aspiration to these results? […]
How do you assess the return on investment of your innovation efforts? While it is often assumed that innovation drives profit, in many companies that is not the case. There innovation is a cost center, that supports the organization’s learning. Instead of the revenue generator that is supposed to be the result of the organization’s […]
Innovation campaigns are popular. They are an excellent way to get your organization engaged in innovation activities. The yield in numbers of ideas is typically very high. However, what happens thereafter? The good Engagement Innovation campaigns enable an entire organization, across multiple locations, to focus on a critical issue over a brief period. I don’t […]
Recently, I coached three participants of the New Business Development program at the Rotterdam School of Management. These participants worked respectively for an architecture, a law, and an IT firm. Three totally different professional service providers, yet their new business development challenges were remarkably similar. The business development function They all work for firms that […]