Creating something new, like a client portal, is not hard. Creating a client portal that your clients will use is much harder. Most difficult, is creating a client portal that your clients want and are willing to pay for. Take for example a company that wanted to develop a client portal as part of its […]
Accelerate your innovation project from 0 to 100 in 6 months? Start by May first and get results before November! The teams that already participated in our CRCF sponsored research project have helped to demonstrate that innovation teams get better results faster, if they know what to work on, when, and how. Now, we would […]
Have you ever considered using innovation opportunities to develop your talent and organization at the same time? Read below on how to use innovation activities as an effective way to groom your high-potential talent. Personal development training I learned a lot from the personal development training I received when I joined Fluor Corp for my […]
Law firm innovation management is becoming a must, giving the increased frequency and importance of innovation. Wondering how other law firms are managing their innovation efforts? Are you interested in reading about the best-practices law firms of all sizes use? Then download our white paper titled “Innovation Management in Law Firms”. The findings in this […]
There were at least 1.3 million professional service firms in the US, who combined had in total annual revenues of $2.7 trillion dollars before the pandemic. In today’s world, to survive firms must be innovative. That is, develop services for new client segments, incorporate novel technologies, develop new service delivery models, etc. How can you […]
“We don’t put any bureaucratic tape around ideas”, “We give people the opportunity to take action”, “Anyone can bring up any idea in their BU or practice group”, sound like best practices for innovation to thrive. However, from our 20 years of research and experience, we know that is not how organizations should go about […]
I am not joking when I say that, pre-pandemic, the most common practice to provide support for innovation teams was to have a conversation over a cup of coffee. Checking in once every 2-3 months to ask how things are going certainly makes work fun. However, it is not a very scalable approach. It is […]
For some, the term innovation management is an oxymoron. In reality, innovation management is a domain that ensures that the best ideas and innovation projects make it to practice in an effective and cost-efficient manner. As a result, innovation management is surrounded by a lot of myths. In the blog below I debunk five of […]
Efficiency kills innovation. Efficient markets, efficient companies, and efficient employees are good for many things, but not for innovation. Efficiency is created by scaling, standardizing, and routinizing labor. While each of these efforts in itself can be an innovation effort, the relentless focus on efficiency will in the end kill society’s, organizations, and employee’s ability to […]
Congratulations! Awesome! You are about to hire an innovation manager! If you want your new hire to be successful, you need to be clear about the job, hire a person with the right qualifications, make sure there is commitment from senior management, and sufficient budget to get things off the ground. For this blog, I […]
Firms use annual budget cycles. Now, during this COVID19 pandemic, it may be the wrong way to go about budgeting for 2021, because it does not leave you enough flexibility. How can you budget for next year, while keeping maximum flexibility, go after new opportunities when they arise, make the most out of your available […]
With the coronavirus pandemic, change is a given. The question is, will you follow or will you lead change and take charge of the process and your destination? The time commitment will be the same, but the experience and the outcomes are vastly different. Leading change is much more rewarding than adjusting to change. The […]