From training sessions to lasting behavior change
This case shows how Jones Walker moved beyond traditional GenAI training—using a small, focused intervention to build confidence, spark momentum, and turn Copilot into a daily habit for attorneys.
Note: This case is based on a SKILLS 2026 session and reflects Jones Walker’s approach to driving adoption through behavior change rather than large-scale rollouts.
Beyond Gen AI Training at Jones Walker - featured at SKILLS 2026.
Making Copilot training stick—and actually change behavior—isn’t easy. In this SKILLS 2026 session, you’ll hear how Jones Walker sparked momentum with a single one-hour retreat session, engaging 64 attorneys and sustaining Copilot use afterward.
Not by going big.
Not by chasing “perfect” use cases.
But by starting small, building confidence, and reinforcing habits that last.
Watch the video to learn what worked.
This case highlights a pattern we see often: meaningful adoption doesn’t come from more training—it comes from creating safe starting points that help people experience value quickly and build confidence over time.
