Uneven GenAI Adoption

The reality of uneven GenAI adoption inside firms In the same firm, right now, all of the following can be true: One […]

Why AI Tool Overload Persists

AI tool overload is a widely acknowledged problem. Most firms understand that giving people too many options can slow adoption rather than […]

The Training Was Great

The training wrapped up at 10:47 a.m. Strong evaluations. Good questions. A few attorneys stayed after to try one more thing. Three […]

The Guardrails Problem

Copilot Agents create a genuinely difficult situation for firms. Anyone with a license can build one, and those agents can touch data, […]

Confused about Copilot Agents?

I used the holiday break to learn more about Copilot Agents. On the one hand, they are genuinely impressive tools. You can […]