Why service innovation is not the same as product innovation
Obviously, a new service is not the same as a new product. Yet, explaining the difference between a product and a service […]
Tag: Professional service innovation
What is innovation management?
What is innovation management? The easiest way to explain what innovation management is, is by stating what it is not: Leaving the […]
A good beginning makes a good ending
The best option to predict the success of an innovation project is a crystal ball that allows you to see the future. […]
Modernizing challenges in the professional services
Lawyers, clinicians, engineers and other professionals have a few things in common. They are all smart, busy, and have super specialized jobs. […]
Afraid of Taxi drivers?
Are you afraid of taxi drivers? What about their dirty cabs, the lack of clarity about the price, and their often lousy […]
Is Innovation Training a Waste of Time?
In a recent survey, we had anonymous respondents write comments in the line of “innovation training does not work”. I wondered what […]
The Gap
There is a rapidly widening gap between what is technologically possible and how professionals practice their profession. This gap exists, because for […]
Checklist for the Do It Yourself (DIY) Innovator
Are you a Do It Yourself (DIY) Innovator? Either by choice or by necessity? No worries, we have you covered. For each […]
Guidance and recognition for innovation initiatives
To provide guidance and recognition for innovation initiatives, you need to strike a delicate balance. On the one hand there is the […]
The Value of Feeling Valued
Employees are the most precious resource in law firms, engineering firms, hospitals and all other professional service organizations. Professionals are paid well, […]
The Life of an Idea
What happens with an idea, after it pops up in your head? You think about it. You read about it. Do some […]
Changing the game in the professional services
There are many fascinating technologies – from big data, artificial intelligence, to blockchain – that can truly enhance the services provided by […]