Fast Company produced its list of 100 best workplaces for innovators. Companies committed to unlocking the potential of creative individuals and as a result the best companies to work for as an innovator in 2020. It expanded this year’s list to companies, schools, and nonprofits of all sizes. The list is certainly impressive, with ASLAC/St […]
Innovating on a shoestring budget sounds like a smart thing to do. However, be careful that you are not penny wise and pound foolish. That is what Helen Wang of Organizing4Innovation said during the ILTA>ON session KM Innovation on a shoestring budget. Why is it a bad thing to innovate on a shoestring budget? Because […]
What are the most important phases, activities, deliverables, and decision points in the innovation process for new services? This workflow gives you the overview. Below, I also address common failure points in this workflow and the associated problems, consequences, and solutions so you can avoid them. The workflow of the innovation process In the workflow, […]
Is your organization planning on enhancing your services with Artificial Intelligence (AI)? According to Forbes. Before the pandemic, 80% of enterprises were considering or exploring the opportunity. That is an extremely high number, unless ‘considering’ also includes just discussing the possibilities of AI on a Friday afternoon. 80% of enterprises The 80% mentioned in the […]
Obviously, a new service is not the same as a new product. Yet, explaining the difference between a product and a service is not always that straightforward. Does McDonald deliver services? Is AmazonWebServices a service organization? Nowadays, the distinction between services and products becomes more and more blurred. However, that does not make that service […]